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Medical Temporary Deferral - FAQs
Why was I deferred? A medical temporary deferral means our medical team has asked you to wait before donating to ensure that it is safe for you to donate and that you meet required donation guidelines. In many cases, you may be able to donate again ...
Update My App Sign In Information
Please fill out this form if: You are an existing Parachute donor and you've lost access to both the phone number AND email address on your account and are unable to log in to the Parachute app. and cannot sign into the app. Update Your Sign In ...
Change My Center
If you would like to change your home center, simply fill out the form linked below and we will handle the rest. These requests typically take 1-2 business days to complete. Donation Center Change Form You can find all of our current and future ...
Will a Protein Sample Visit End My Deferral?
If you are deferred and required to come in for a Protein Sample Visit, it is important to know that we can only end the deferral once we receive in-range test results. Our full protein sample results can take up to 3 weeks to be shipped, tested, ...
How Can I Prepare for a Protein Sample Visit?
A Protein Sample Visit is just a simple blood draw, similar to having lab work done for a doctor's visit. While no specific preparation is necessary, we recommend eating a healthy, protein-rich meal before hand and staying hydrated. This is general ...
Popular Articles
How Can I Prepare for a Protein Sample Visit?
A Protein Sample Visit is just a simple blood draw, similar to having lab work done for a doctor's visit. While no specific preparation is necessary, we recommend eating a healthy, protein-rich meal before hand and staying hydrated. This is general ...
What do they do on your first visit?
For your first donation, new members are required to go through the registration process which includes filling out some paperwork on your current medications and health history, watching an educational video, and have a quick health screening. You ...
What counts as a Proof of Address?
Under FDA guidelines, plasma donation centers must require donors to provide proof of a permanent residential address where they can be contacted for follow-up for at least 8 weeks after their donation. Homeless shelters, hotels, missionaries, ...
What can I use for Proof of Identity?
You will need a valid, unexpired form of a photo ID. Acceptable photo IDs include: Driver’s License Temporary license ID Learner’s Permit State-Issued ID Temporary State ID Released Offender ID Tribal Issued ID Concealed Carry ID State issued Firearm ...
How do I sign in when I arrive for my appointment?
When you arrive at the center for your first donation, make your way to the New Donor tablet. You will be asked to enter your name and the telephone number you used when downloading the app. Once you are checked in, feel free to take a seat and wait ...