Can I arrive early for my appointment?

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• When should I arrive for my appointment?

  You can arrive at any point during your 20-minute donation time slot. There is a 5-minute grace period on either side of the appointment. Keep in mind, if you arrive after your scheduled time slot you won't receive your time incentive bonus.

• What is the latest I can arrive for my appointment?

  We do offer a 5-minute grace period on either end of the appointment. If you are later than that, you can still check in for the appointment, but you would not receive your time incentive bonus and there may be an additional wait time.

• How do I sign in when I arrive for my appointment?

  When you arrive at the center for your first donation, make your way to the New Donor tablet. You will be asked to enter your name and the telephone number you used when downloading the app. Once you are checked in, feel free to take a seat and wait ...

• What if I have to leave early or can’t stay the full time?

  We understand that sometimes things happen. If you need to leave early, please notify a staff member as soon as possible. However, since incomplete donations may not be usable, we ask that you make arrangements to stay for the entire time. We ...

• Can I drink water during my appointment?

  Hydrating prior to your appointment is encouraged. During the registration and screening process, you are welcome to drink water or other non-alcoholic and caffeine-free beverages, as long as they are in a spill-proof container. Once your donation ...