Can I arrive early for my appointment?

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• When should I arrive for my appointment?

  You can arrive at any point during your 20-minute donation time slot. There is a 5-minute grace period on either side of the appointment. Keep in mind, if you arrive after your scheduled time slot you won't receive your time incentive bonus.

• What is the latest I can arrive for my appointment?

  We do offer a 5-minute grace period on either end of the appointment. If you are later than that, you can still check in for the appointment, but you would not receive your time incentive bonus and there may be an additional wait time.

• How do I sign in when I arrive for my appointment?

  When you arrive at the center for your first donation, make your way to the New Donor tablet. You will be asked to enter your name and the telephone number you used when downloading the app. Once you are checked in, feel free to take a seat and wait ...

• What happens if I’m running late or need to change my appointment?

  If you’re running late, you can still donate as long as you arrive during our hours of operation. However, if you arrive after your scheduled appointment time (including the 5-minute grace period), you may not receive the time incentive for that ...

• What if I have to leave early or can’t stay the full time?

  We understand that sometimes things happen. If you need to leave early, please notify a staff member as soon as possible. However, since incomplete donations may not be usable, we ask that you make arrangements to stay for the entire time. We ...