During the transition period, appointment availability may be released in phases. If you don’t see your preferred date yet, check back in the app — more appointments are added regularly.
Unfortunately, you would not be able to. Donors must be able to read and comprehend educational materials and answer questions about the donation process without assistance. All of our documents and our educational video are in English.
If you are eligible for more than one center, and you decide a different center will be more convenient, you can go into your preferred center to request a change.
Parachute is unable to assist with payment issues or disputes from before the transition date. Please review any concerns with your center or PaySign before the transition. Your previous earnings will remain on your PaySign card and cannot be ...
Parachute’s Member Experience team is just a message away. You can reach out anytime through in-app chat or email for help with scheduling, payments, or program questions — on your schedule. General support: support@joinparachute.com or submit a Help ...