Donor Center Rules

Donor Center Rules

Please be aware that this is not an exhaustive list of rules that our center staff enforces. Donors are asked to employ common sense and treat every individual with courtesy and respect while at our centers. Failure to follow the rules, or modify behavior after counseled by a staff member may result in a donation deferral.


  1. Donors are required to refrain from wearing sunglasses or earphones during the screening process.

  2. Donors are required to refrain from using a cell phone during the screening process.

  3. Donors are not allowed on the donor floor until invited by staff.

  4. Persons under the age of 18 are not allowed in the Donor Center.

  5. Donor rules are enforced by Donor Center staff at all times.

  6. Donors are required to follow the donor rules.

  7. Donors are required to remain awake and alert throughout the donation process.

  8. No eating, drinking, or gum chewing is allowed on the donor floor with the exception of Parachute provided items.

  9. Sunglasses are not permitted to cover the eyes on the donor floor.

    1. Note: If you would like to use lightly dinted glasses to help with light sensitivity, please notify a member of our team for approval.

  10. Hats are permitted on the donor floor if they do not cover the face and eyes.

  11. Religious headwear is permitted on the donor floor if it does not cover the face and eyes.

  12. Donors are not allowed to touch the medical equipment and supplies.

    • Related Articles

    • Will my center's hours change?

      The Parachute App will always have the most up to date hours & the calendar will only let you schedule if the center is open and has availability so no more wasted trips! Currently, the ImmunoTek center hours are: Bellmead, Texas is open ...
    • When is my ImmunoTek center becoming Parachute?

      We will update this chart regularly so if you cant find your center below, keep checking back! Center Final Day of ImmunoTek Operations Parachute Transition Date Bellmead, TX Jan. 17, 2026 Jan. 20, 2026 Salisbury, NC Jan. 24, 2026 Jan. 27, 2026 ...
    • How can I reach my local center?

      Our donation centers are focused on facilitating donations and are not equipped to handle incoming donor phone calls, so they do not have a direct line available. You are welcome to call (940) 340-5674 to leave a voice message, and someone from our ...
    • Why is my ImmunoTek center joining Parachute?

      Parachute and ImmunoTek share a commitment to donor safety, experience, and impact. We have partnered to bring donors an improved experience, including: Transparent earnings and bonus tracking App-based scheduling More opportunities to earn beyond a ...
    • I've been donating with one center, but I want to donate at another center now. Can I do that?

      If you are eligible for more than one center, and you decide a different center will be more convenient, you can go into your preferred center to request a change.