How do I schedule a donation?
To schedule, tap the ‘Donate’ icon in the navigation menu and select the date you’d like to come in to view appointment availability for that day. Once you select your desired appointment time, you’ll be able to confirm the appointment by tapping the ‘Confirm Booking’ button.
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Schedule/Reschedule/Cancel a Donation
Our app is designed to be self-service so you can schedule, cancel and reschedule donations as needed.
I’m a new member. Why can’t I schedule more than 1 donation?
As a new member, the app will only allow you to schedule 1 donation at a time. Once you complete your first donation you’ll be able to schedule additional appointments.
How do I cancel a donation?
To cancel, tap the ‘Donate’ icon in the navigation menu. Select the date of your existing donation appointment and press the ‘Cancel Booking’ button. Once your existing appointment is canceled you’ll be able to schedule a new one.
How do I reschedule a donation?
To reschedule, tap the ‘Donate’ icon in the navigation menu. Select the date of your existing donation appointment and press the ‘Cancel Booking’ button. Once your existing appointment is canceled you’ll be able to schedule a new one.
I’m a returning member and the app won’t allow me to schedule more donations.
There are five possible reasons why this may be happening: You’ve already scheduled 2 donations in a rolling 7-day period. You’ve already scheduled the maximum number of allowable donations in your 30-day cycle. We outline this here. You’re ...