I am having trouble setting/resetting my PIN.

I am having trouble setting/resetting my PIN.

For assistance with the PIN on your Parachute Prepaid VISA, please call (844) 948-2062 and follow the automated prompts. 


The Join Parachute, LLC Visa Prepaid Card is issued by Pathward®, N.A., Member FDIC, pursuant to a license from Visa U.S.A. Inc. The Card can be used everywhere Visa prepaid cards are accepted, in the US. Visa is a registered trademark of Visa U.S.A. Inc. All other trademarks and service marks belong to their respective owners. Standard text message and data rates, fees, and charges may apply.
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    • Does the Parachute card have a PIN?

      Yes, your Parachute Prepaid VISA card does have a PIN. When you first receive your card, you’ll be prompted to set your PIN within the Parachute app. You are also able to reset the PIN of an active card in the Wallet section of the app. If you need ...