I am out of town/visiting family/away from home. Can I do a one-time donation at another location?
We understand how important it is to be able to donate, even when you’re out of town. Unfortunately, we cannot accommodate one-time donations at different centers. Occasionally, changes can be made in the event of an emergency, center closure, or if you move.
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Can I donate at another location instead?
At this time, transfers to other facilities are temporarily paused during the transition. Please continue donating at your home center unless otherwise notified.
What time do you close?/When is the last appointment?
You can view the hours of operation for the center closest to you by entering your home zip code in our Location Finder. Each center will allow return donors to check-in for an existing appointment up until closing time. Since these appointments take ...
Why can I only schedule one appointment as a new donor?
To make sure everything goes smoothly, new donors can book one appointment at a time to start. Once you complete your first donation, additional appointment times will automatically open up in the app so you can book ahead and maximize your earnings.
How do time incentives work?
Time incentives are $1-$14 bonuses for scheduling a donation when our centers are less busy. These higher value appointments are marked in the app. In order to receive your time incentive bonus you would need to arrive and check in for your ...
I've been donating with one center, but I want to donate at another center now. Can I do that?
If you are eligible for more than one center, and you decide a different center will be more convenient, you can go into your preferred center to request a change.