I had to cancel my appointment but now I can donate. Why can’t I have my original Time Incentive?

I had to cancel my appointment but now I can donate. Why can’t I have my original Time Incentive?

Our Time Incentive calculations are dynamic and fluctuate based on current availability. If you cancel an appointment, there is always a risk that Time Incentives can change. Be sure to take a look at the other available slots before you cancel or reschedule.