I’m a new member. Why can’t I schedule more than 1 donation?

I’m a new member. Why can’t I schedule more than 1 donation?

As a new member, the app will only allow you to schedule 1 donation at a time. Once you complete your first donation you’ll be able to schedule additional appointments.

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    • I’m a returning member and the app won’t allow me to schedule more donations.

      There are five possible reasons why this may be happening: You’ve already scheduled 2 donations in a rolling 7-day period. You’ve already scheduled the maximum number of allowable donations in your 30-day cycle. We outline this here. You’re ...

    • How much can I earn for a donation after the new member bonus?

      Members can earn between $25 - $40 as their donation base payment. As you donate more often your base payment will increase. Our app offers multiple ways to boost your earnings through challenges, referrals, and time incentive bonuses—bonuses for ...

    • What if I have to leave early or can’t stay the full time?

      We understand that sometimes things happen. If you need to leave early, please notify a staff member as soon as possible. However, since incomplete donations may not be usable, we ask that you make arrangements to stay for the entire time. We ...

    • How do I reschedule a donation?

      To reschedule, tap the ‘Donate’ icon in the navigation menu. Select the date of your existing donation appointment and press the ‘Cancel Booking’ button. Once your existing appointment is canceled you’ll be able to schedule a new one.

    • How do I cancel a donation?

      To cancel, tap the ‘Donate’ icon in the navigation menu. Select the date of your existing donation appointment and press the ‘Cancel Booking’ button. Once your existing appointment is canceled you’ll be able to schedule a new one.