I'm having issues activating my card.

I'm having issues activating my card.

For assistance activating your Parachute Prepaid VISA card, please call (844) 948-2062 and follow the automated prompts. 


The Join Parachute, LLC Visa Prepaid Card is issued by Pathward®, N.A., Member FDIC, pursuant to a license from Visa U.S.A. Inc. The Card can be used everywhere Visa prepaid cards are accepted, in the US. Visa is a registered trademark of Visa U.S.A. Inc. All other trademarks and service marks belong to their respective owners. Standard text message and data rates, fees, and charges may apply.

    • Related Articles

    • How do I check my card balance?

      You can view the available balance on your Parachute Prepaid VISA card by tapping on the ‘Wallet’ icon in the navigation bar. Your card balance will be displayed on the top right corner of the card image. Please note that due to delays in merchant ...

    • Does the Parachute card have a PIN?

      Yes, your Parachute Prepaid VISA card does have a PIN. When you first receive your card, you’ll be prompted to set your PIN within the Parachute app. You are also able to reset the PIN of an active card in the Wallet section of the app. If you need ...

    • Can I use the card on Venmo, PayPal, Cash App?

      Unfortunately, the Parachute Prepaid Visa card will not work with peer-to-peer payment platforms like Venmo, PayPal, or Cash App. The Join Parachute, LLC Visa Prepaid Card is issued by Pathward®, N.A., Member FDIC, pursuant to a license from Visa ...

    • Can my employer deposit my paychecks onto the Parachute Visa card?

      Unfortunately, no. This is not a feature that our card can support. The only way to receive funds on our Parachute Visa card would be through donation payments at Parachute. The Join Parachute, LLC Visa Prepaid Card is issued by Pathward®, N.A., ...

    • How can I use the Parachute Visa card for online purchases?

      You would use the card by entering the 16-digit number when purchasing. If you are asked for a zip code, you will need to use the zip code provided to your donor center when registering, just like any other online purchase. The Join Parachute, LLC ...