I'm having issues activating my card.

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• How do I check my card balance?

  You can view your card balance by tapping on the ‘Wallet’ icon in the navigation bar. Your card balance will be displayed on the top right corner of the card image. Please note that due to delays in merchant processing times, there may be a ...

• Does the Parachute card have a PIN?

  Yes, your card does have a PIN. When you first receive your card, you’ll be prompted to set your PIN within the Parachute app. You are also able to reset the PIN of an active card in the Wallet section of the app. If you need any assistance resetting ...

• Can I use the card on Venmo, PayPal, Cash App?

  Unfortunately, the card will not work with peer-to-peer payment platforms like Venmo, PayPal, or Cash App.

• Can my employer deposit my paychecks onto the Parachute Visa card?

  Unfortunately, no. This is not a feature that our card can support. The only way to receive funds on our Parachute Visa card would be through donation payments at Parachute.

• How can I use the Parachute Visa card for online purchases?

  You would use the card by entering the 16-digit number when purchasing. If you are asked for a zip code, you will need to use the zip code provided to your donor center when registering, just like any other online purchase.