I'm new but picked the wrong center. How can I change it?

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• I just signed up, but I chose the wrong center. How can I change it?

  If you haven’t had your first visit yet, and you need to change your center, please contact Parachute support via the app. You will need to provide your current zip code and the center you would prefer to donate at.

• I’m a new member. Why can’t I schedule more than 1 donation?

  As a new member, the app will only allow you to schedule 1 donation at a time. Once you complete your first donation you’ll be able to schedule additional appointments.

• I've been donating with one center, but I want to donate at another center now. Can I do that?

  If you are eligible for more than one center, and you decide a different center will be more convenient, you can go into your preferred center to request a change.

• I've moved, and I want to donate with a center that's closer. What do I do?

  If you’ve moved, you can go into the new center that’s closer to you in order to update your address - no appointment is needed! You will need to bring a current Proof of Address document for your new address, and we will get your center updated.

• Donor Center Rules

  Please be aware that this is not an exhaustive list of rules that our center staff enforces. Donors are asked to employ common sense and treat every individual with courtesy and respect while at our centers. Failure to follow the rules, or modify ...