Schedule/Reschedule/Cancel a Donation

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• How do I reschedule a donation?

  To reschedule, tap the ‘Donate’ icon in the navigation menu. Select the date of your existing donation appointment and press the ‘Cancel Booking’ button. Once your existing appointment is canceled you’ll be able to schedule a new one.

• How do I cancel a donation?

  To cancel, tap the ‘Donate’ icon in the navigation menu. Select the date of your existing donation appointment and press the ‘Cancel Booking’ button. Once your existing appointment is canceled you’ll be able to schedule a new one.

• Do you take walk-ins?

  In order to keep wait times down and ensure a smooth experience for everyone, all of our donors need to make an appointment before donating. Appointments can be scheduled from our mobile app where you can find a donation time that works best for you. ...

• I’m a new member. Why can’t I schedule more than 1 donation?

  As a new member, the app will only allow you to schedule 1 donation at a time. Once you complete your first donation you’ll be able to schedule additional appointments.

• How do I schedule a donation?

  To schedule, tap the ‘Donate’ icon in the navigation menu and select the date you’d like to come in to view appointment availability for that day. Once you select your desired appointment time, you’ll be able to confirm the appointment by tapping the ...