What happens if I miss my appointment?

What happens if I miss my appointment?

While you will not be penalized, we do ask that you try to cancel appointments ahead of time so that another member can take the spot.

You are able to check in at any point during your 20-minute time slot. If you are later than this you will still be able to donate, there just may be an additional wait time and you would not receive your time incentive bonus if you had one.

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    • Can I arrive early for my appointment?

      There is no need to arrive early for your donation appointment. The earliest you would be able to check in is 5 minutes prior to your scheduled donation.
    • When should I arrive for my appointment?

      You can arrive at any point during your 20-minute donation time slot. There is a 5-minute grace period on either side of the appointment. Keep in mind, if you arrive after your scheduled time slot you won't receive your time incentive bonus.
    • Can I drink water during my appointment?

      Hydrating prior to your appointment is encouraged. During the registration and screening process, you are welcome to drink water or other non-alcoholic and caffeine-free beverages, as long as they are in a spill-proof container. Once your donation ...
    • What is the latest I can arrive for my appointment?

      We do offer a 5-minute grace period on either end of the appointment. If you are later than that, you can still check in for the appointment, but you would not receive your time incentive bonus and there may be an additional wait time.
    • What time do you close?/When is the last appointment?

      You can view the hours of operation for the center closest to you by entering your home zip code in our Location Finder. Each center will allow return donors to check-in for an existing appointment up until closing time. Since these appointments take ...