When should I arrive for my appointment?

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• Can I arrive early for my appointment?

  There is no need to arrive early for your donation appointment. The earliest you would be able to check in is 5 minutes prior to your scheduled donation.

• What is the latest I can arrive for my appointment?

  We do offer a 5-minute grace period on either end of the appointment. If you are later than that, you can still check in for the appointment, but you would not receive your time incentive bonus and there may be an additional wait time.

• How do I sign in when I arrive for my appointment?

  When you arrive at the center for your first donation, make your way to the New Donor tablet. You will be asked to enter your name and the telephone number you used when downloading the app. Once you are checked in, feel free to take a seat and wait ...

• What happens if I’m running late or need to change my appointment?

  If you’re running late, you can still donate as long as you arrive during our hours of operation. However, if you arrive after your scheduled appointment time (including the 5-minute grace period), you may not receive the time incentive for that ...

• Can you explain how the calendar and appointments work?

  You’ll only see appointment times when the center is open and available. Each 20-minute time slot shows your check-in window. You can arrive any time during this 20-minute window to receive your time incentive bonus. There is also a 5-minute grace ...