I've moved, and I want to donate with a center that's closer. What do I do?
If you’ve moved, you can go into the new center that’s closer to you in order to update your address - no appointment is needed! You will need to bring a current Proof of Address document for your new address, and we will get your center updated.
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I've been donating with one center, but I want to donate at another center now. Can I do that?
If you are eligible for more than one center, and you decide a different center will be more convenient, you can go into your preferred center to request a change.
I was deferred at my ImmunoTek center. Can I donate now with Parachute?
The best first step is to download the Parachute app and book an appointment. We’re not able to confirm donation eligibility over chat or phone. During your visit, our team will review your medications, any recent procedures or surgeries, and your ...
What’s the difference between donating plasma and blood?
While the donation processes are similar, the biggest difference is that we use a special machine to collect your plasma. The machine gently separates your red blood cells and returns them back to you along with a saline solution to maintain ...
I just signed up, but I chose the wrong center. How can I change it?
If you haven’t had your first visit yet, and you need to change your center, please contact Parachute support via the app. You will need to provide your current zip code and the center you would prefer to donate at.
How far do I have to live from my center to be eligible?
To donate at a Parachute center, your primary residence must be within 75 miles of the center you’re booking. This distance requirement helps us follow regulatory guidelines and ensure we can properly support your donation visits. If you don’t see ...