What if I used to donate at a Parachute location in the past?

What if I used to donate at a Parachute location in the past?

If you ever donated at any Parachute donation center, even if it was just once, you will have an existing donor profile that you can access through the Parachute App. It is important that we update your old information so you can easily sign in and schedule at your preferred location.

If you still have access to the phone number or email address that was on your Parachute profile:
  1. Tap the Sign In option when you open the app
  2. Select either Phone or Email depending on which you currently have access to
  3. Enter your information and tap Next
  4. Enter the 6-digit code that was sent to you and tap Next
If you can no longer access BOTH the email and phone number on your old profile, please fill out THIS FORM so we can update your information.

Once you have signed in, please verify the location that is displayed on your app's home page. This will most likely be the Parachute center that you used to donate at. To update this to the location that is joining Parachute, please complete the Center Update Form.

    • Related Articles

    • Help Me Get Started With Parachute

      As an experienced ImmunoTek donor, the plasma donation process you’re familiar with isn’t changing. What is new is Parachute’s technology — designed to make donating simpler, faster, and more convenient, all through the Parachute app. Step 1: ...
    • How does pay work with Parachute?

      Parachute rewards consistency and reliability. Levels: The more often you donate, the higher your base pay gets. Parachute rewards consistency. Power-Ups: Bonus opportunities that stack on top of your base pay. Instead of one hard-to-hit bonus, ...
    • How does Parachute pay me for donating?

      Parachute uses a transparent system that shows you what you’ll earn before you arrive and lets you track every payment in the app. Your total earnings are made up of base pay, time incentives, and bonuses — and they all stack. Once your donation is ...
    • Can Parachute help with ImmunoTek payment questions or disputes?

      Parachute is unable to assist with payment issues or disputes from before the transition date. Please review any concerns with ImmunoTek or PaySign before the transition. Your ImmunoTek earnings will remain on your PaySign card and cannot be ...
    • What does my blood pressure have to be to donate?

      Before each donation, we will check your vitals. To donate at Parachute, your blood pressure must be above 90/50 and below 160/100.