Help Me Get Started With Parachute
As an experienced donor, the plasma donation process you’re familiar with isn’t changing. What is new is Parachute’s technology — designed to make donating simpler, faster, and more convenient, all through the Parachute app.
Step 1: Download the Parachute App
Download the Parachute App at
www.joinparachute.com/app/ or searching for
Parachute Plasma in the Google Play or Apple App Stores. You will also see QR codes in-center for easy access.
Don’t have a smartphone? No problem — tablets are available at the center so everyone can get set up.
Step 2: Create Your Account
Open the app and tap Sign Up. Enter an SMS-enabled phone number and email. After verifying your one-time code, enter your home ZIP code and select your preferred location as your home center.
Step 3: Book Your Appointment
Tap Donate, choose an available appointment time, and review your expected payment — including any bonuses — before confirming. Each time slot represents your check-in window.
That's it! Now all you have to do is head to your appointment.
Need to Make a Change?
Plans change! You can cancel, reschedule, or check availability directly in the app at any time, giving you flexibility and control over your schedule.
We want to make this transition as seamless as possible. If you have trouble signing up or accessing the app, please fill out our Account Access Support Form and our team will help you get set up.
Related Articles
Can you explain how I get started? / How does this work?
All scheduling is done easily right in our app. When you come in for your first appointment, you will get registered, have a health screening and review some educational materials, and then give your first donation. For your first visit, I would ...
Can Parachute help with payment questions or disputes from before the transition date?
Parachute is unable to assist with payment issues or disputes from before the transition date. Please review any concerns with your center or PaySign before the transition. Your previous earnings will remain on your PaySign card and cannot be ...
What do I need to know for my first Parachute donation?
As a registered donor at your local center, your first Parachute visit will be pretty similar to what you are used to, with a couple of things to keep in mind. Please be sure to bring your Social Security Card, or any other document to verify your ...
I was deferred at my local center. Can I donate now with Parachute?
The best first step is to download the Parachute app and book an appointment. We’re not able to confirm donation eligibility over chat, email, or phone. During your visit, our team will review your medications, any recent procedures or surgeries, and ...
How do I get paid?
When you come in for your first visit you’ll receive a Parachute Visa card, which has ATM access and can be used as a debit card. All donation payments will be automatically loaded onto this card each time you donate and can be tracked through the ...