Help Me Get Started With Parachute
As an experienced ImmunoTek donor, the plasma donation process you’re familiar with isn’t changing. What is new is Parachute’s technology — designed to make donating simpler, faster, and more convenient, all through the Parachute app.
Step 1: Download the Parachute App
Download the Parachute App at
www.joinparachute.com/app/ or searching for
Parachute Plasma in the Google Play or Apple App Stores. You will also see QR codes in-center for easy access.
Don’t have a smartphone? No problem — tablets are available at the center so everyone can get set up.
Step 2: Create Your Account
Open the app and tap Sign Up. Enter an SMS-enabled phone number and email. After verifying your one-time code, enter your home ZIP code and select your preferred location as your home center.
Step 3: Book Your Appointment
Tap Donate, choose an available appointment time, and review your expected payment — including any bonuses — before confirming. Each time slot represents your check-in window.
That's it! Now all you have to do is head to your appointment.
Need to Make a Change?
Plans change! You can cancel, reschedule, or check availability directly in the app at any time, giving you flexibility and control over your schedule.
We want to make this transition as seamless as possible. If you have trouble signing up or accessing the app, please fill out the support form (TBD) and our team will help you get set up.
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Can you explain how I get started? / How does this work?
All scheduling is done easily right in our app. When you come in for your first appointment, you will get registered, have a health screening and review some educational materials, and then give your first donation. For your first visit, I would ...
We’re excited to welcome Immunotek donors to Parachute.
We have exciting news to share: Your Immunotek center is joining Parachute! This partnership brings together a shared commitment to donor experience, safety, and impact — and it allows us to offer you an even better donation experience, with new ways ...
Can Parachute help with ImmunoTek payment questions or disputes?
Parachute is unable to assist with payment issues or disputes from before the transition date. Please review any concerns with ImmunoTek or PaySign before the transition. Your ImmunoTek earnings will remain on your PaySign card and cannot be ...
What do I need to know for my first Parachute donation?
As a registered Immunotek Donor, your first Parachute visit will be pretty similar to what you are used to with a couple of things to keep in mind. Please be sure to bring your Social Security Card or any other document to verify your SSN to your ...
I was deferred at my ImmunoTek center. Can I donate now with Parachute?
The best first step is to download the Parachute app and book an appointment. We’re not able to confirm donation eligibility over chat or phone. During your visit, our team will review your medications, any recent procedures or surgeries, and your ...