Can you explain how I get started? / How does this work?

Can you explain how I get started? / How does this work?

All scheduling is done easily right in our app. When you come in for your first appointment, you will get registered, have a health screening and review some educational materials, and then give your first donation. For your first visit, I would allow for about 3.5 hours because of the screening and registration process. Going forward, donations will take about 1 hour.

There are 3 forms of ID you'll need to bring for your 1st appointment: 1. a valid photo ID, 2. your Social Security card or proof of SSN, and 3. a proof of address dated from within the past 60 days. Most people will bring in a recent utility bill or bank statement, but we can accept any piece of mail as long as it's dated and has your full name and address. If your driver’s license has your current address we can also accept this as your proof of address.

At your first visit, you will also receive a Join Parachute, LLC Visa® Prepaid Card. All donation payments will be loaded onto your card each time you donate.


The Join Parachute, LLC Visa Prepaid Card is issued by Pathward®, N.A., Member FDIC, pursuant to a license from Visa U.S.A. Inc. The Card can be used everywhere Visa prepaid cards are accepted, in the US. Visa is a registered trademark of Visa U.S.A. Inc. All other trademarks and service marks belong to their respective owners. Standard text message and data rates, fees, and charges may apply.

    • Related Articles

    • How do levels work?

      At Parachute, there are seven different donation levels. As you level up, you will earn more for each donation and be able to schedule more donations during your 30-day donation cycle. You’ll also have the advantage of being able to schedule ...

    • How do time incentives work?

      We offer time incentives for coming in when our center is less busy, which helps us manage our schedule, minimize wait times, and offer a quick and consistent experience at each visit. If you arrive to your appointment on time, meaning you've arrived ...

    • How do time incentives work?

      Time incentives are $1-$14 bonuses for scheduling a donation when our centers are less busy. These higher value appointments are marked in the app. In order to receive your time incentive bonus you would need to arrive and check in for your ...

    • How do I get paid?

      When you come in for your first visit you’ll receive a Parachute Visa card, which has ATM access and can be used as a debit card. All donation payments will be automatically loaded onto this card each time you donate and can be tracked through the ...

    • Why didn’t I get my Time Incentive?

      Our centers use Time Incentives to help balance the number of donors checking in at the same time so if you check in outside of that time window, you will forfeit your time incentive.