I have an old Parachute account but can’t remember how to sign in.

I have an old Parachute account but can’t remember how to sign in.

No problem — we can help you get back in.

Please fill out this short form and our team will take care of the rest:

👉 Update my App Sign In Information

Once your information is updated, you’ll receive a confirmation email.

    • Related Articles

    • Help Me Get Started With Parachute

      As an experienced ImmunoTek donor, the plasma donation process you’re familiar with isn’t changing. What is new is Parachute’s technology — designed to make donating simpler, faster, and more convenient, all through the Parachute app. Step 1: ...
    • What if I used to donate at a Parachute location in the past?

      If you ever donated at any Parachute donation center, even if it was just once, you will have an existing donor profile that you can access through the Parachute App. It is important that we update your old information so you can easily sign in and ...
    • We’re excited to welcome Immunotek donors to Parachute.

      We have exciting news to share: Your Immunotek center is joining Parachute! This partnership brings together a shared commitment to donor experience, safety, and impact — and it allows us to offer you an even better donation experience, with new ways ...
    • How long will my first Parachute visit take?

      We know your time is valuable so we aim to have return donations completed as quickly as possible. Your first Parachute donation might take a little longer though, so here are a couple tips to avoid delays: Have your appointment already booked in the ...
    • How does pay work with Parachute?

      Parachute rewards consistency and reliability. Levels: The more often you donate, the higher your base pay gets. Parachute rewards consistency. Power-Ups: Bonus opportunities that stack on top of your base pay. Instead of one hard-to-hit bonus, ...