I have an old Parachute account but can’t remember how to sign in.
No problem — we can help you get back in.
Please fill out this short form and our team will take care of the rest:
👉 Update my App Sign In Information
Once your information is updated, you’ll receive a confirmation email.
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Help Me Get Started With Parachute
As an experienced donor, the plasma donation process you’re familiar with isn’t changing. What is new is Parachute’s technology — designed to make donating simpler, faster, and more convenient, all through the Parachute app. Step 1: Download the ...
What if I used to donate at a Parachute location in the past?
If you ever donated at any Parachute donation center, even if it was just once, you will have an existing donor profile that you can access through the Parachute App. It is important that we update your old information so you can easily sign in and ...
How long will my first Parachute visit take?
We know your time is valuable so we aim to have return donations completed as quickly as possible. Your first Parachute donation might take a little longer though, so here are a couple tips to avoid delays: Have your appointment already booked in the ...
Will my Old Center's New Donor, Referral, or Monthly bonus progress carry over?
No. Any previous bonus or referral progress will reset once your center transitions to Parachute. All donations after that date will count toward Parachute’s monthly bonuses and incentive offers. You can find the latest information on the transition ...
How does pay work with Parachute?
Parachute rewards consistency and reliability. Levels: The more often you donate, the higher your base pay gets. Parachute rewards consistency. Power-Ups: Bonus opportunities that stack on top of your base pay. Instead of one hard-to-hit bonus, ...