Will the center and staff change?
You’ll still be donating in your local community with welcoming, friendly staff who prioritize safety and care. Parachute centers use modern technology to help ensure your visit goes smoothly from check-in to payment. Many of the team members you already know will still be here, now supported by Parachute’s systems and tools.
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Will my center's hours change?
The Parachute App will always have the most up to date hours & the calendar will only let you schedule if the center is open and has availability so no more wasted trips! During the first week or so after the transition, the center hours will be: ...
I just signed up, but I chose the wrong center. How can I change it?
If you haven’t had your first visit yet, and you need to change your center, please contact Parachute support via the app. You will need to provide your current zip code and the center you would prefer to donate at.
I've been donating with one center, but I want to donate at another center now. Can I do that?
If you are eligible for more than one center, and you decide a different center will be more convenient, you can go into your preferred center to request a change.
Will my Old Center's New Donor, Referral, or Monthly bonus progress carry over?
No. Any previous bonus or referral progress will reset once your center transitions to Parachute. All donations after that date will count toward Parachute’s monthly bonuses and incentive offers. You can find the latest information on the transition ...
Donor Center Rules
Please be aware that this is not an exhaustive list of rules that our center staff enforces. Donors are asked to employ common sense and treat every individual with courtesy and respect while at our centers. Failure to follow the rules, or modify ...